Communication Solutions for Every Industry

From OTPs and order updates to support chatbots and payment reminders, TalkNest powers the conversations that matter in your industry.

E-commerce

Keep shoppers informed from checkout to doorstep and win back abandoned carts.

  • Order confirmation and shipping updates on WhatsApp
  • Abandoned cart reminders with product images on RCS
  • COD order confirmation by IVR call
WhatsApp Business APIRCSVoiceEmail

BFSI

Secure, compliant communication for banks, NBFCs, insurers and fintech apps.

  • OTP and transaction alerts over priority SMS routes
  • EMI and premium reminders by voice call
  • KYC document collection on WhatsApp
MessagingVoiceWhatsApp Business API

Healthcare

Help patients book, prepare for and follow up on appointments.

  • Appointment booking and reminders by chatbot
  • Lab report delivery on WhatsApp
  • Medicine refill reminders by SMS
ChatBotWhatsApp Business APIMessaging

Education

Reach students and parents on time, every time.

  • Admission enquiries handled by chatbot
  • Fee reminders by SMS and voice
  • Exam results and timetables by email
ChatBotMessagingEmail

Travel & Hospitality

Share bookings, tickets and travel updates in real time.

  • Booking confirmations and e-tickets on RCS
  • Flight or train delay alerts by SMS
  • Check-in and upsell offers on WhatsApp
RCSMessagingWhatsApp Business API

Logistics

Keep customers and delivery partners in sync.

  • Out-for-delivery alerts with live tracking links
  • Delivery OTP for secure handover
  • Driver and partner notifications by voice
MessagingWhatsApp Business APIVoice

Retail

Drive footfall and repeat purchases across stores and online.

  • Loyalty points and offer alerts
  • Festive campaigns with rich product carousels
  • Feedback collection after purchase
RCSWhatsApp Business APIMessaging

Real Estate

Capture, qualify and follow up with property leads faster.

  • Instant lead response with chatbot
  • Site visit reminders by WhatsApp and SMS
  • Project brochures by email
ChatBotWhatsApp Business APIEmail

Media & Entertainment

Grow subscribers and keep audiences engaged.

  • Subscription renewal reminders
  • New release and event alerts on RCS
  • Subscriber support with chatbot
RCSEmailChatBot

Government

Deliver public information and citizen services reliably at scale.

  • Scheme and service updates by SMS in local languages
  • Citizen helpline IVR
  • Grievance status updates on WhatsApp
MessagingVoiceWhatsApp Business API

Solutions by team

Each team gets the tools it needs, on the same platform.

Marketing

Run campaigns across WhatsApp, RCS, SMS and email with segmentation and tracking.

Customer support

Resolve queries faster with chatbots, a shared inbox and IVR routing.

Product & engineering

Add OTPs, alerts and notifications to your product with one API.

Ready to Power Your Customer Communication?

Join thousands of businesses already growing with TalkNest.

  • Fast Setup
  • Dedicated Support
  • Flexible Pricing
  • Global Coverage